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Business Support Officer

This vacancy has now closed and is listed for reference only.

Achieving for Children (RBWM)

£19,417 – £22,265 pa

Achieving for Children, Windsor & Maidenhead


Full Time

37 hours per week.


23/02/2020 at 23:59 PM


Achieving for Children (RBWM)

Vacancy Description

Achieving for Children is an award-winning social enterprise created by Kingston and Richmond Councils in 2014, expanding into the Royal Borough of Windsor & Maidenhead in 2017. We are responsible for delivering the entirety of children’s services in all three local authorities.

Achieving for Children has been up and running for five years, and in that time we have established a reputation as one of the leading children’s services providers in the country. We are one of the Department for Education’s eight ‘Partners in Practice’, tasked with leading improvement across the sector.

Our vision for Achieving for Children is simple: by bringing together professional expertise from three local authority areas, and by putting children and young people at the heart of everything we do, we will be able to deliver improved outcomes for families and give children and young people the best start in life.

We are recruiting a Business Support Officer, to provide comprehensive coordination and business support for children’s services residing within Windsor and Maidenhead Borough.

As Business Support Officer you will work as a member of the business support team providing comprehensive administrative support to one of our key teams: the Early Help Service and Child Protection Service, or the Children and Young People Disability Service.

You will be responsible for providing the following duties:

  • Generic administrative support to a team of professionals including managers and social workers
  • Taking minutes at meetings with practitioners and external stakeholders
  • Ensuring that statutory requirements for storage of client details and other sensitive data are in line with GDPR General Data Protection Regulations and AfC policies and procedures.
  • Receiving and conducting high volumes of telephone calls on behalf of the managers and operational staff. Using your own initiative when responding to calls and where appropriate, relay messages and information to appropriate team members to ensure appropriate level of service and advice can be offered.
  • Corresponding with our families and professionals in a supportive and professional manner.
  • Inputting information onto our main database

For further information, please contact Hannah Golec on 01628 796756.

Start dates
Achieving for Children have Fixed Start Dates, candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.

Closing date: 23 February 2020

Interviews: 9 March 2020

Achieving for Children is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. All successful candidates will be required to undertake a Criminal Record Check.

Further information on this vacancy