Vacancy Description

Please note this is not an RBWM role. RBWM are advertising this on behalf of Optalis. 

We are looking to appoint a Duty Officer to join our Short Term Support and Rehabilitation Team.

This is a challenging and rewarding role within an established Short-Term Support and Rehabilitation team based within the community.

The team is vibrant, committed and works towards a common goal of promoting the independence of residents of the Royal Borough of Windsor and Maidenhead. The service assists to facilitate earlier discharge from hospital, prevent hospital admissions, or support someone in the community who would otherwise be unable to remain at home safely in a crisis situation. The team comprises of occupational therapists, physiotherapists and rehabilitation assistants working in the community to support residents to achieve or regain independence. The service works closely with health partners to ensure the best outcomes for the service user.

As the Duty Officer, you will be the first point of contact for staff, professionals and customers, managing the requests for services, changes to support requirements and dealing with on occasion distressed customers. You will manage a dispersed workforce, allocate and co-ordinate the work of Rehabilitation Care Assistants and carry out customer quality visits in the community to ensure standards are consistently met.

In order to succeed you will be highly organised, with excellent interpersonal skills, and the ability to use your initiative. Experience in the Health or Social Care environment, particularly in care at home services is highly desirable. A full UK driving and licence daily use of a car is essential. 

For an informal discussion please contact Dawn Cannon on 01628 683718 or Jo Hackwood on 01628 68375 or email recruitment@optalis.org

To apply on line please use: www.optalis.org and follow the working with us tab.

Optalis is committed to safeguarding and promoting the welfare of our staff and customers. We would like to remind successful applicants that they will be required to undertake a DBS check and to provide proof of their right to work in the UK. 

Optalis is a local authority trading company owned by and delivering adult social care in both The Royal Borough of Windsor & Maidenhead and Wokingham Borough Council

Further information on this vacancy

• Job Description/Person Specification