Vacancy Description

Please note this is not an RBWM role. RBWM are advertising this on behalf of Optalis.

The team is vibrant, committed and works towards a common goal of promoting the independence of residents of the Royal Borough of Windsor and Maidenhead. The service assists to facilitate earlier discharge from hospital, prevent hospital admission. The team comprises of occupational therapists, physiotherapists and rehabilitation assistants working in the community to support residents to achieve or regain independence. The service works closely with health partners to ensure the best outcomes for the service user.

As the Duty Officer, you will be the first point of contact for staff, professionals and customers, managing the requests for services, changes to support requirements and dealing with on occasion distressed customers. You will manage a dispersed workforce, allocate and co-ordinate the work of Rehabilitation Care Assistants.

In order to succeed you will be highly organised, with excellent interpersonal skills, and the ability to use your initiative. Experience in the Health or Social Care environment, particularly in care at home services is highly desirable, along with a full driving licence and daily use of a car.

To find out more please contact Dawn Cannon on 01628 683718 or Jo Hackwood on 01628 621981 or email: recruitment@optalis.org

For further information about this role and to apply on line please use: www.optalis.org and follow the working with us tab

Optalis is committed to safeguarding and promoting the welfare of our staff and customers. As such, all successful applicants will be required to undertake a DBS check and to provide proof of their right to work in the UK.

Optalis is a local authority trading company owned by The Royal Borough of Windsor & Maidenhead and Wokingham Borough Council’ and delivering adult social care for both councils.