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Rough Sleeping Resettlement Officer x2

This vacancy has now closed and is listed for reference only.


£28,715 – £32,050 pa, dependant on experience

Town Hall, St Ives Road, Maidenhead , Berkshire


Evenings/Flexible Hours/Full Time/Weekends

37 hours per week - working a flexible shift pattern including evenings and weekends • One year fixed term contract.


11/04/2021 at 23:59



Vacancy Description

Are you looking for the next step in your Outreach career?

If so, we have a fantastic opportunity for you. We are recruiting two Rough Sleeping Resettlement Officers which are customer facing roles within the Council’s Housing Service.

The post holders will act as a key worker for a specific group of rough sleepers, working in a personalised way and co-ordinating support from a range of other services to ensure long term outcomes around housing, health and ETE (Education, Training and Employment) are achieved for individuals.

An advantage to this model is that we can be creative and flexible, working to find new and sustainable routes off the streets for these individuals. The team work holistically, identifying root causes of prolonged rough sleeping and working with customers and other agencies to develop creative, person-led, sustainable pathways to recovery.

This is an exciting opportunity for someone with experience of case management and working autonomously who wants to build on their experience with complex casework. The successful candidate will be highly motivated, working with up to 20 individuals across stages 1 and 2 of the Council’s Rough Sleeping Pathway.

The customers you will be working with will have histories which involve prolonged or repeat episodes of rough sleeping as well as complex issues around alcohol, drug use, mental illness and/or physical health issues.

The post holder will have demonstrable experience of supporting vulnerable people, ideally from street to home, and will need to be confident at building relationships and advocating for their customers with a variety of agencies.

This is a flexible shift pattern role working 37 hours a week including some evenings and weekends.

In return, we offer a range of benefits and are committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

If you believe that you have what we are looking for, and have an interest in working for a team which makes a real difference to the lives of people who are homeless, we would love to hear from you.

The Royal Borough of Windsor and Maidenhead council is geographically set in a major tourism area with tourist attractions including Windsor Castle, Legoland and Ascot Racecourse. As a Royal Borough with the Royal Family on the doorstep, it is a desirable place to live and work. There are excellent transport connections to London (30 minutes by train) from Maidenhead with the Town Hall being a ten-minute walk from the train station.

For an informal discussion about this role, please contact Charlie Baker, Rough Sleeping Pathway Team Leader on 07979 688723 or email Charlie.Baker@RBWM.gov.uk

Closing date: 11 April 2021

Interviews: 20 April 2021

Further information on this vacancy

This vacancy is now closed